This Refund Policy explains how refunds work for 99 AI Workflows, a digital ebook sold by [BUSINESS/STORE NAME].
We want you to actually use the guide. If something is genuinely wrong — you cannot access it, the file is broken, or it is materially different from what was advertised — we will fix it or refund you. This page sets out exactly how.
01
This is a digital product
99 AI Workflows — Turn AI Into Your Personal Assistant is a downloadable digital ebook.
- Nothing physical is shipped. There is no printed book, no courier, no tracking number and no delivery address.
- Because the file is delivered instantly and can be kept permanently, a digital product cannot be “returned” in the way a physical item can.
- That is why the rules below focus on access and quality: if you did not get what you paid for, you are covered.
02
How you receive the ebook
As soon as your payment is confirmed — usually within a few minutes:
- A confirmation email is sent to the email address you entered at checkout.
- That email contains your download or access link for the ebook.
- A link is also normally shown on the order confirmation page immediately after checkout.
Please download and save the file to your own device once you receive it, rather than relying on the link staying live indefinitely.
NOT RECEIVED IT?
Check your spam, junk and promotions folders first, and search your inbox for the store name. If it still is not there, email hustlebridgesolutions@gmail.com with the email address you used and your order number — we will re-send it. A delivery email going missing is never a reason to lose access to something you paid for.
03
When you can request a refund
You can request a refund in any of the following situations:
- You never received access. No email arrived, or the link never worked, and we were unable to deliver the product to you.
- The file is corrupted or will not open on a standard, up-to-date reader, and we cannot supply a working replacement.
- The content is materially different from what was advertised on the product page — for example a major advertised component is missing.
- The file is incomplete — pages, chapters or bonus items that were promised are genuinely absent.
- You were charged more than once for the same order, or charged in error. Duplicate charges are always refunded in full.
- The purchase was unauthorised — for example a payment you did not make or authorise. Tell us and we will investigate promptly.
Please contact us within 7 days of your purchase where possible. If you are outside that window but have a genuine access or quality problem, still write to us — we would rather solve it than leave you stuck.
04
When a refund may not be available
To be straightforward with you, a refund normally will not be issued where:
- You have received and downloaded the complete guide, it works correctly and matches its description, and you have simply changed your mind.
- You did not get the personal results you hoped for. The guide is an educational resource — as stated on the product page and in our Terms & Conditions, we do not promise any income, career or productivity outcome.
- You already owned similar material, or decided you did not need it after reading it.
- A third-party AI tool referenced in the guide changed its features, pricing or availability. Those tools are outside our control.
- You cannot open the file because of an issue specific to your own device or software, and you decline reasonable help to resolve it.
- The request is abusive — for example repeated purchase-and-refund cycles, or a refund requested after the content has been redistributed in breach of our terms.
This is not a blanket “no refunds” rule. It simply distinguishes a genuine problem with the product from a change of mind after full delivery.
05
If you cannot access or download the product
Access problems are usually quick to fix, and they are our responsibility to sort out.
Before contacting us, it is worth trying:
- Checking your spam, junk and promotions folders.
- Confirming the email address you entered at checkout was correct.
- Opening the link in a different browser, or on a different device.
- Switching network — some office or campus networks block file downloads.
If none of that works, email us and we will:
- Re-send the delivery email, or issue a fresh download link.
- Send the file through an alternative method if the link keeps failing.
- Replace the file if it is genuinely corrupted or incomplete.
- Issue a full refund if we cannot get you working access to the product you paid for.
EXPIRED LINK
Download links can be time-limited or download-limited for security reasons. An expired link is not a lost purchase — contact us with your order number and we will issue a new one at no cost.
06
Wrong, corrupted or incomplete file
If you receive the wrong file, a file that will not open, or a file that is missing content that was advertised:
- Email hustlebridgesolutions@gmail.com with your order number and a short description of the problem. A screenshot or the exact error message helps us diagnose it faster.
- We will verify the issue and send a correct, working replacement — usually the fastest resolution for everyone.
- If we cannot supply a working file, we will refund you in full.
You will not be charged anything extra for a replacement.
07
How to request a refund
Send an email to hustlebridgesolutions@gmail.com, or use the Contact page, and include:
- Your order number (in your confirmation email, usually like #1001).
- The email address used at checkout.
- The date of purchase.
- A short explanation of the problem, plus a screenshot or error message if relevant.
Please write from the email address used for the order where you can — it lets us verify the purchase quickly without asking for anything further.
Response time: we aim to respond within 1–2 business days. Most access problems are resolved in the first reply.
08
How approved refunds are processed
Once a refund is approved:
- We process it through the original payment method used at checkout. We cannot refund to a different card, account or UPI ID.
- The refund is initiated from our side, normally within 2–3 business days of approval.
- Your bank or payment provider then takes additional time to post it to your account — commonly 5–10 business days, depending on the provider. This part is outside our control.
- We will confirm by email once the refund has been issued.
Refunds are issued in the original currency of the transaction. Where a refund is approved, you are refunded the amount you actually paid; any bank charges or currency conversion differences applied by your provider are set by them, not by us.
Once a refund is issued, your licence to use the guide ends and you should delete any copies you have downloaded.
STILL WAITING?
If more than 10 business days have passed since we confirmed your refund and you still cannot see it, check with your bank first, then contact us at hustlebridgesolutions@gmail.com and we will follow it up.
09
Order cancellation
Because delivery is instant and automatic, an order usually cannot be cancelled once payment has gone through — the product has already been delivered.
If you contact us very quickly after ordering and the product has genuinely not been accessed or downloaded, we will do our best to help.
10
Chargebacks
If something has gone wrong, please contact us before raising a chargeback or payment dispute with your bank. A direct email is almost always faster, and we would rather fix the problem than argue about it.
We keep records of delivery and access, and we will respond to disputes with that evidence. Where a dispute reflects a genuine problem, we will resolve it in your favour without you needing to escalate.
11
Changes to this policy
We may update this Refund Policy from time to time. The version published at the time of your purchase is the one that applies to that purchase, and the “last updated” date at the top of the page always reflects the current version.
12
Contact us
Any question about a refund, an order or access — just ask.
- Business name: [BUSINESS/STORE NAME]
- Support email: hustlebridgesolutions@gmail.com
- Address: [BUSINESS ADDRESS]
- Other contact details: [CONTACT DETAILS]
- Response time: within 1–2 business days
You can also use the form on our Contact page.